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Cookie policy

Last updated: 18 September 2025

Who are we?


The website https://www.voltaback.com (hereinafter the "site") is published by: Voltaback, a simplified joint-stock company (Société par actions simplifiée) with share capital of EUR 1,000, whose registered office is at 120 RUE JEAN JAURES, 92300 LEVALLOIS-PERRET. Registered with the Nanterre Trade and Companies Register under number 938 589 512

Use of cookies

The user is informed that the site may use cookies, tracers and/or connection tokens. These may be installed on your device subject to the choices and options you have expressed or may express at any time in accordance with this cookie use and management policy.

Why this cookie use and management policy?

For the sake of information and transparency, this cookie policy is intended to allow the user to find out more about the origin and purpose of the browsing information processed when they visit the sites, and about their rights.

What are cookies?

Cookies are data used by a server to send status information to a user's browser, and by that browser to send status information back to the originating server. Status information may be, for example, a session identifier, a language, an expiry date, a response domain, etc. Cookies make it possible to keep status information, for the period of validity of the cookie concerned, when a browser accesses the various pages of a website or when that browser later returns to the website. Only the issuer of a cookie can read or modify the information it contains. There are different types of cookies: - session cookies, which disappear as soon as you leave the site concerned; - persistent cookies, which remain on your device until they expire, or until you withdraw your consent to these cookies being placed on our website, or until you delete them using your browser's features.

Why do we use cookies?

Some of these cookies are used exclusively to enable or facilitate electronic communication. Others are strictly necessary to provide an online communication service at your express request. Others are used to improve browsing by analysing how users browse. The main purposes of the cookies used are: - to enable the website to function properly - to count visitors and identify how they use the sites; - to count and differentiate visits; - to adapt the display to your preferences and the characteristics of your device; - to identify which site or search engine brought you to our sites; - to manage and track your cookie choices; - to manage user sessions and your browser's features; - to produce statistics and analyses of traffic and use, browsing and audience measurement of the sites and their various sections, in particular with a view to improving them.

Which cookies do we use?

NAME
PURPOSE
TYPE
DURATION

Cookiebar
Remembers your choice
First party
Essential
1 month

_cs_id
Anonymous visitor identifier for UX analytics First party
Analytics
Up to ~13 months

_cs_s
Session identifier
First party
Analytics
30 min

_cs_c
Consent status indicator for ContentSquare
First party
Functional
13 months

_cf_bm
Traffic management
Essential
30 min

_cfruid
Security
Essential
Session

_cfuvid
Visitor identifier
Essential
Session

_stripe_mid
Fraud prevention
Essential
1 year

Ajs_anonymous_id
Anonymous identifier for usage analytics
Analytics
1 year

Analytics_session_id
Session tracking for analytics
Analytics
1 year

Analytics_session_id.last_access
Last access timestamp
Analytics
1 year

OptanonConsent
Stores consent choice
Essential
1 year

OptanonAlertBoxClosed
Remembers that the OneTrust alert was closed
Essential
1 year

Information about the website

The publisher informs you that you may withdraw your consent to all or some of our cookies at any time. To do so, simply refuse the use of all cookies (except cookies necessary for the site to function properly) or select only the cookies you wish to keep. During your visit, the publisher also informs you that you can refuse cookies by configuring your web browser. Several methods are available to you, as described below. The user can configure their browser to accept or refuse cookies on a case-by-case basis before they are installed. The user can also regularly delete cookies from their device via their browser. Cookie management and user choices are configured differently in each browser. The configuration is described in the help menu of the browser used, which explains how to change your cookie preferences. For example:


- for Internet Explorer™: http://windows.microsoft.com/fr-FR/windowsvista/Block-or-allow-cookies ;

- for Safari™: http://www.apple.com/legal/privacy/fr-ww/cookies/;

- for Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95 647

- for Firefox™: https://www.firefox.com/fr/privacy/websites/cookie-settings/

- for Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html

In any event, the user can go to their browser's help section to find out how their browser allows them to choose which cookies to accept or refuse. It follows from the above that the storage of a cookie on your device essentially depends on your wishes, which you can express and change at any time and free of charge through the choices offered by your browser software. If your browser is set to accept cookies on your device, the cookies embedded in the pages and content you have viewed may be stored temporarily in a dedicated area of your device. They can only be read by their issuer. Conversely, you can set your browser to refuse cookies. In this respect, please note that if you set your browser to refuse cookies, some features, pages or sections of the sites may not be accessible, for which the publisher cannot be held responsible. We also draw the user's attention to the fact that, when the user objects to the installation or use of a cookie, a refusal cookie may be installed on their device. If this refusal cookie is deleted, it will no longer be possible to identify the user as having refused the use of cookies. Remember to configure all the browsers on your various devices (tablets, smartphones, computers, etc.).

For more information

For more information on cookies, you can visit the CNIL website at the following address: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/

What are your rights?

In addition to the right to change your choice at any time as to whether a given cookie is placed on your device, you have the right to query, access, rectify, erase and port your data, as well as the right to restrict its processing and the right to object to the processing of your data. You also have the right to set instructions regarding the retention, erasure and communication of your data after your death.

These rights can be exercised with Voltaback by email to contact@voltaback.com or by post to Voltaback, 120 RUE JEAN JAURES, 92300 LEVALLOIS-PERRET. Finally, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).