Cookie Policy
Last updated: 18 September 2025
Who are we?
The website https://www.voltaback.com (hereinafter the "site") is published by: Voltaback, a French simplified joint-stock company (Société par actions simplifiée) with share capital of 1,000 euros, whose registered office is at 120 RUE JEAN JAURES, 92300 LEVALLOIS-PERRET, France. Registered with the Nanterre Trade and Companies Register under number 938 589 512
Use of cookies
Users are informed that the site may use cookies, trackers and/or connection tokens. These may be installed on your device subject to the choices and options you have expressed or may express at any time in accordance with this cookie use and management policy.
Why this cookie use and management policy?
In the interests of information and transparency, this cookie policy is intended to let users find out more about the origin and purpose of the browsing information processed when they visit the sites, and about their rights.
What are cookies?
Cookies are data used by a server to send status information to a user's browser, and by that browser to send status information back to the originating server. Status information may be, for example, a session identifier, a language, an expiry date, a response domain, etc. Cookies make it possible to keep status information, for the validity period of the cookie concerned, when a browser accesses the various pages of a website or when that browser later returns to the website. Only the issuer of a cookie can read or modify the information it contains. There are different types of cookies: - session cookies, which disappear as soon as you leave the site concerned; - persistent cookies, which remain on your device until they expire, until you withdraw your consent to these cookies on our website, or until you delete them using your browser's features.
Why do we use cookies?
Some of these cookies are used exclusively to enable or facilitate electronic communication. Others are strictly necessary to provide an online communication service at your express request. Others are used to improve browsing by analysing how visitors navigate. The main purposes of the cookies used are: - to make the website work properly - to count visitors and identify how they use the sites; - to count and distinguish visits; - to adapt the display to your preferences and to the characteristics of your device; - to identify which site or search engine brought you to our sites; - to manage and track your cookie choices; - to manage user sessions and your browser's features; - to produce statistics and analyses of traffic, use and navigation, and audience measurements of the sites and their various sections, in particular with a view to improving them.
Which cookies do we use?
NAME
PURPOSE
TYPE
DURATION
Cookiebar
Remembers your choice
First party
Essential
1 month
_cs_id
Anonymous visitor identifier for UX analysis First party
Analytics
Up to ~13 months
_cs_s
Session identifier
First party
Analytics
30 min
_cs_c
Consent status indicator for ContentSquare
First party
Functional
13 months
_cf_bm
Traffic management
Essential
30 min
_cfruid
Security
Essential
Session
_cfuvid
Visitor identifier
Essential
Session
_stripe_mid
Fraud prevention
Essential
1 year
Ajs_anonymous_id
Anonymous identifier for usage analysis
Analytics
1 year
Analytics_session_id
Session tracking for analytics
Analytics
1 year
Analytics_session_id.last_access
Last access timestamp
Analytics
1 year
OptanonConsent
Stores consent choice
Essential
1 year
OptanonAlertBoxClosed
Remembers that the OneTrust banner was closed
Essential
1 year
Information about the website
The publisher informs you that you can withdraw your consent to all or some of our cookies at any time. To do so, simply refuse the use of all cookies (except those necessary for the site to work properly) or select only the cookies you wish to keep. During your visit, the publisher also informs you that you can refuse cookies by configuring your web browser. Several ways of doing so are set out below. Users can configure their browser to accept or refuse cookies case by case before they are installed. Users can also regularly delete cookies from their device via their browser. Each browser is configured differently for managing cookies and user choices. This is described in your browser's help menu, which explains how to change your cookie preferences. For example:
- for Microsoft Edge™: https://support.microsoft.com/en-gb/microsoft-edge/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d ;
- for Safari™: https://www.apple.com/legal/privacy/en-ww/cookies/;
- for Chrome™: https://support.google.com/chrome/answer/95647?hl=en-GB
- for Firefox™: https://support.mozilla.org/en-GB/kb/clear-cookies-and-site-data-firefox
- for Opera™: https://help.opera.com/en/latest/web-preferences/#cookies
In any event, users can visit their browser's help section to find out how their browser lets them choose which cookies to accept or refuse. It follows from the above that storing a cookie on your device depends essentially on your wishes, which you can express and change at any time, free of charge, through the choices offered by your browser software. If your browser is set to accept cookies on your device, the cookies embedded in the pages and content you have viewed may be stored temporarily in a dedicated area of your device. There, they can be read only by their issuer. Conversely, you can set your browser to refuse cookies. In this respect, please note that if you set your browser to refuse cookies, some features, pages or sections of the sites may not be accessible, for which the publisher cannot be held responsible. We also draw users' attention to the fact that when a user objects to the installation or use of a cookie, a refusal cookie may be installed on their device. If this refusal cookie is deleted, it will no longer be possible to identify the user as having refused the use of cookies. Remember to configure all the browsers on your various devices (tablets, smartphones, computers, etc.).
Further information
For more information on cookies, you can visit the website of the UK Information Commissioner's Office (ICO) at: https://ico.org.uk/for-the-public/online/cookies/
What are your rights?
In addition to the right to change your choice at any time as to whether a given cookie is placed on your device, you have the right to query, access, rectify, erase and port your data, as well as the right to restrict its processing and the right to object to the processing of your data. You also have the right to set instructions regarding the retention, erasure and communication of your data after your death.
These rights can be exercised with Voltaback by email to contact@voltaback.com or by post to Voltaback, 120 RUE JEAN JAURES, 92300 LEVALLOIS-PERRET, France. Finally, you can lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL).